Resume

Contact: LinkedIn

Summary

Staff Engineer with a proven track record in building scalable technology solutions, deploying automation to speed up business tasks, and provide one-on-one mentorship to team members and junior employees.

Tech Career

2026 - Present:

Staff Engineer - Prove

Just started, give me some time before I fill out this section

2025 - Present:

Webster Studios LLC - Founder and Owner

Started a business - Webster Studios LLC
Launched first product: Pay2Win
- Ruby on Rails app
- Stripe Integration for payments
- Mailgun Integration for transactional emails
- Promethus+Grafana metrics stack
- Alerting stack using AWS SNS
- Wrote custom lifecycle manager in Go to handle CICD app deployments
- Self-hosted with public and private endpoints with self-developed Wireguard Backhaul technology
- Full CICD implementation self-hosted using Gitea and Gitea Actions
- Entire application stack is automated via Docker Compose
Continued learning 3D CAD and developed several functional models for 3D printing
- Includes the open source project: Tom’s WIDE Pill Case
Contributed to the KDE project’s Plasma Browser Integration to support Waterfox
- https://invent.kde.org/plasma/plasma-browser-integration/-/merge_requests/180
Published Sunrise, a public domain open-source project: Sunrise
Learned video editing, posting 109 edited clips and tutorials since the start of sabbatical
- Clips processed and self-hosted using a self-developed OpenGraph-compatible uploader
- Clips automatically enable click-to-play on all platforms supporting OpenGraph (social media platforms, Discord, etc)
Started development of video game using Godot engine in a small team (6 members)
- Led technical decision-making and core engine development
- Led research and documentation efforts around features, gameplay, and shared functionality between art, engineering, and design members
Undertook volunteer effort to 3D print and ship community safety whistles across the US
- Optimized processes around mass-at-home-manufacturing, order fulfillment, quality assurance testing, inventory management, and documentation
- Led effort to reach out to corporate sponsors to provide filament to 3D printing volunteers
  - This led to the creation of the The Protopasta Fil-anthropy Fund
- Hosted and managed the Whistle Crew Wiki to coordinate 3D printing experiments, research, troubleshooting, and file hosting
  - Developed easy-mirror downloads to help propagate public domain content
- Personally manufactured over 20,000 whistles

2025 - 2025:

Senior Software Engineer - NVIDIA

Hired to up-level engineering quality and standards for internal incident management team
Left for Sabbatical due to family health issues

2022 - 2024:

Site Reliability Engineer - Dropbox

Working in CloudOS organization as a general-purpose SRE and software developer
Worked in Disaster Readiness team to build a company-wide system to schedule disaster recovery testing
Working in Reliability Frameworks team to construct incident management and response tooling
Working in Incident Response team to develop new company-wide Incident Command structure, staffing, and standards for company-wide incident management program
Software development
Systems troubleshooting
Mentoring junior team members

2017 - 2022:

Senior Systems Development Engineer III - EC2 - Amazon Web Services (2021)

Promoted to Senior Systems Development Engineer III in 2.75 years
Build API-first company-wide platform for managing internal and external root cause analysis (RCA) documents
- System is used by several customer-facing and internal teams at AWS to manage communications, risks, timelines, and data integrity for RCA documents
- System built using cloud-native technologies on AWS: EC2, Lambda, DynamoDB, API Gateway, CloudFront, CloudFormation, S3, SQS, SNS, Various internal Amazon services
- Backend written in GoLang, Frontend written with ReactJS
Build vision and consensus as team tech lead
Lead cross-organization collaboration to design and deploy next-generation RCA management platform for use across AWS
Assist in troubleshooting key customer issues for a wide variety of EC2 services
Consult internal Technical Account Managers and Solutions Architects on best practices concerning high-profile customer workloads
Reproduce customer issues and track down root cause for edge case scenarios
Suggest and provide workarounds to alleviate customer pain
Suggest and provide core fixes for internal services
Work with AWS’ biggest customers on best practices, key issues, and long-term solutions
Mentor several engineers on software engineering, career growth, and service architecture on an ongoing basis
Edit and consult on various team documents including: Yearly team planning documents, Technical specifications and design documents, PR FAQ project documents, Promotion documents
Provide one-on-one promotion navigation, document review, and mentorship to employees during the promotion process
Write several small pieces of automation for reporting, analysis, data integrity validation, and metric gathering
Completed a total of 165 technical interviews and phone screens

Systems Development Engineer II - EC2 - Amazon Web Services (2018)

Promoted to Systems Development Engineer II in 3 months
Built core team service supporting over 75 engineers using: GoLang, EC2, Lambda, DynamoDB, API Gateway, S3, CloudFront, CloudFormation, SQS, Various internal Amazon services
Led team of 6 engineers in developing core team service
- Trained team in Git and GoLang best practices, scalable system design, core AWS technologies, cryptography, and infosec best practices
- Led development efforts through an Agile methodology
- Coordinated efforts between various stakeholders and sponsors
- Tracked and modified delivery dates based on sprint progress and project management analysis
- As a result of this project and mentorship 4 engineers were promoted to the next-level technical role
Interviewed candidates on scripting, developing services, and architecting scalable systems
Wrote core cryptography code related to internal projects
Reviewed all security related code for team
Joined the core GoLang maintainers team at Amazon
- Contribute core packages used across the entire Amazon organization
- Maintain core packages in an ever-changing ecosystem
- Contribute to code reviews for all GoLang core packages
Assisted in troubleshooting customer issues for a wide variety of EC2 services
Reproduced customer issues and track down root cause for edge case scenarios
Suggested and provided workarounds to alleviate customer pain
Suggested and provided core fixes for internal services
Worked with AWS’ biggest customers on best practices, key issues, and long-term solutions
Mentored several engineers on software engineering, career growth, and service architecture on an ongoing basis

Systems Engineer - EC2 - Amazon Web Services (2017)

Promoted to Systems Development Engineer I in under one year
Assisted service teams across AWS deploy new features and service to various regions
Troubleshoot various systems issues and service issues
Provided guidance and fixes to alleviate service issues
Trained team members on Linux systems and troubleshooting
Interviewed candidates specializing in Linux systems and troubleshooting
Assisted service teams in diagnosing service edge cases
Created several operations scripts to assist other team members in troubleshooting
Created ChatOps bot, now used by many internal AWS teams

2014 - 2017:

Linux Systems Administrator for Cincinnati Bell

Built, maintained, and documented various Linux systems for various projects
Helped team track and stay on top of deadlines
Trained team members on git and how to use version control systems
Trained team members on Ruby basics and programming in our environment
Administered git-based collaboration for scripts and configuration data
- Managed Stash and GitLab instances for team members
- Reviewed and merge code changes from team members through a code review process
Guided team members through acceptance testing in multiple stage-gate environments
Helped deploy and implement FreeIPA identity management services
Maintained Ansible deployment through entire environment
- Created roles, playbooks, and Ansible configurations for all environments
- Trained team members in Ansible use and extension
Developed various Ruby applications for internal business use
- Simple Ruby scripts for automation purposes
- Sinatra applications for data comparison and small data crunching
- Rails application for asset data management
Developed various GoLang applications for internal business use
- Automation executables for servers and appliances
- Small executables responsible for using many different company data sources and APIs
- Libraries to make some vendor APIs easier to use safely and program against
Proposed and implemented security-related changes on all environments, including: Patch management, Password management, Encryption policies, Data protection policies
Assisted with IPTV set top box firmware migration project
- Developed tools and reporting software for migrations
- Trained team members on migration processes
- Documented migration tools and processes
Worked with various vendors to implement solutions in a secure, documented, and automated way
Worked with vendors to correct programming mistakes in applications, develop API design best-practices, fix security issues, and develop solutions for the business